Processing an Order
All orders are processed within two business days. If there are any issues with your purchase we will email you within this timeframe.
Shipping and Rates
We offer free shopping on all orders over $100 to anywhere in the Continental United States, excluding Alaska and Hawaii.
Shipping rates for orders under $100 are based on the weight of your order and are calculated when you place your order. You can choose from several shipping options.
An additional fee may be charged for any re-routing or changes in shipping address after the order/shipment has left our facility, as listed in our Terms & Conditions.
Orders Within the U.S.
Overnight, or two-three day delivery orders must be placed by 11:00am PST Mon-Friday, excluding all major Holidays, and you must choose FedEx First Overnight (by 8am), FedEx Priority Overnight (by 10:30am), FedEx Standard Overnight (by 3pm), FedEx 2nd Day, or FedEx Express Saver 3rd Day. All other orders placed after 11am PST will be processed the next business day.
All orders Requesting FedEx Ground (1-5 Business Days), FedEx Home Delivery (1-5 Business Days), and FedEx SmartPost (4-7 Business Days - usually 3 days longer than Ground & Home Delivery Service) are all processed within 2 business days Mon-Fri, excluding weekends and all major holidays.
Orders Outside of the U.S.
If you need Priority Mail service, your order must be placed by 11am PST Monday - Friday, excluding Holidays, and you must choose Priority Mail International (6-10 Business Days) or Priority Mail Express International (3-5 Business Days). First-Class Package International Service (7-21 Business Days) orders are processed within 2 business days Monday - Friday, excluding Weekends and Holidays.
Method of Payment
We accept all major credit cards.
You can call us at 212-869-0142 to place an order over the phone, no online purchases are available for in-store pickups.
Please call customer service at 212-869-0142 to speak to a representative.
Any further questions can be answered by customer service at 212.869.0142 or 800.225.3838